OFFICE & SHOWROOM

Lumi Accessories Oy
Pursimiehenkatu 14
00150 Helsinki, FINLAND
+358 (0)20 734 8870

Mon-Fri 9-17
Closed Sunday

LUMI SUPERMARKET

Aleksanterinkatu 28
00170 Helsinki
FINLAND
Tel: +358 (0)20 734 8871

Mon-Fri 10-19, Sat 10-18
Closed Sunday

GDPR

LUMI GPDR compliance

The General Data Protection Regulation (GDPR) takes effect from 25 May 2018. The GDPR is a standardized user data protection framework which operates across Europe and imposes obligations on organizations, like LUMI, that handle the personal data of people in the European Economic Area.

This page briefly explains what LUMI is doing to work towards GDPR compliance.

LUMI Online Orders
We at Lumi Accessories Oy respect your privacy and require your personal information for ordering and billing purposes only. E-mail addresses and phone numbers are required to confirm orders, to contact you in case of delivery notifications or problem solving purposes. Your information will not be provided to any third parties except for the aforementioned billing and delivery purposes or the authorities in cases of infringement of law or good practice violations. Please read through our Privacy Policy and Terms and Conditions, that is applicable to the LUMI Online Store. It also includes some practical information that helps you with the use of the site.

LUMI Newsletter
All general LUMI E-marketing communication (Newsletter) is built on a subscription model. We only collect and store your email address, only, to send you special LUMI offers and news directly to your inbox. Upon signing up to LUMI Newsletter, or other subscription based e-communication, and entering personal data, you accept our privacy policy. Your contact card (Email address) is stored in our e-marketing system (a service by Mailchimp). Within the scope of the GDPR, Mailchimp is a data processor. Mailchimp provides a platform for storing our newsletter mailing list contact cards, but Mailchimp itself does not acquire or process it on its own. LUMI, as an organization, is the data controller.

If you wish to update or remove your data (email address), please contact LUMI Customer Care at customercare@lumiaccessories.com

LUMI Loyalty Program
LUMI Loyalty Program is built on a subscription model. Upon signing up to LUMI Loyalty Program at the LUMI Supermarket flagship store, and entering your personal data, you accept our privacy policy. LUMI loyalty program customer data (First name, Surname, Email address, accumulated Loyalty points, Birthday) are stored in the LUMI CRM system (a service by Erply) so that we can give you the VIP-service you deserve. Within the scope of the GDPR, Erply is a data processor. Erply provides a platform for storing our customer information, but Erply itself does not acquire or process it on its own. LUMI, as an organization, is the data controller. Your contact card (Email address) is also stored in our e-marketing system (a service by Mailchimp). Within the scope of the GDPR, Mailchimp is a data processor. Mailchimp provides a platform for storing our newsletter mailing list contact cards, but Mailchimp itself does not acquire or process it on its own. LUMI, as an organization, is the data controller. If you wish to update or remove your data (email address), please contact LUMI Customer Care at customercare@lumiaccessories.com

In any questions related, please contact LUMI Customer Care. We are always happy to help!